Returns Policy

We are pleased to offer our returns policy in addition to your statutory rights.


Silver Republic will be happy to refund your purchase. All we ask is that you return your purchase together with your order summary within 30 days, goods will need to be returned via post to the following address or to your local Silver republic Jewellery consultant.

Silver Republic
14 Orchard grove
Stanley
Durham
DH9 0JH


We reserve the right to refuse to exchange or refund items that are not returned within 30 days of delivery. On occasion and at Silver Republics discretion we may issue a credit note for items retuned after the 28-day period – this does not affect your statutory rights.


Refunds will be made using the original payment method used Depending on how fast your postman is, it can take up to 10 days for your returned parcel to reach us. Once we have received your parcel we will refund your order as quickly as we can. Payment will be refunded within 14 days, of satisfactory receipt of your returned items. (Please note that refund times are dictated by your card issuer and are outside of our control)


No refund or exchange is given on gift cards or codes that have been used at the time of placing of your order


For items purchased in multi buy offers such as 3 for 2, buy one get one 50% off you must return all items purchased under the offer for a full refund as we will not refund on part purchases.


In interests of hygiene and for your own protection we do not accept returns of, or refunds o, pierced earrings or jewellery sets containing earrings or real body jewellery unless the items are of unsatisfactory quality or unfit for purpose.


Please note that under your consumer rights it is ok to change your mind about your order, you can do this under a 14 day cooling off period, all you need to do is send your purchased items back to us at the address noted above and will refund your order with in 14 days.


Silver Republic